Brainfish - Notice history

All systems operational

Platform - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Help Center - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 99.70%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Widgets - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 99.73%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Website - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Notice history

Sep 2024

No notices reported this month

Aug 2024

Brainfish backend service is down
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
Search appears to be down
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    Search seems to not function after recent vector engine update.

    Identified the issue with search. Currently, falling back to default search engine.

  • Identified
    Identified

    We've identified the issue and are working on a resolution

Inconsistent platform speeds
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We've identified what is causing the issue and are implementing a fix.

  • Investigating
    Investigating
    We are currently investigating this incident.
Helpcenter down with bad request error
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The logs show that the system falsely tagged some requests as malicious and rejected them. These rejected requests originated from four unique IP addresses, impacting clients.

Jul 2024

No notices reported this month

Jul 2024 to Sep 2024

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