Brainfish - Notice history

All systems operational

App (Platform) - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Help Center - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Search Engine - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

API - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Notice history

Jan 2024

SSL certificate expired on Brainfish platform
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    This incident has been resolved. We are monitoring the cause from AWS.

  • Investigating
    Investigating

    We are currently investigating this incident, it appears to be causing help centers to not load due to not having HTTPS connection to Brainfish.

Dec 2023

No notices reported this month

Nov 2023

Brainfish platform intermittently not loading
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

  • Identified
    Identified

    Partial loading of platform is being caused by a new release deployment we're rolling out to resolve the prior issue.

Login emails and Magic links are not sending
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Pressing enter on Help Center or Help Widget does not appear to work
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix to the Help Center and are currently monitoring the result.

  • Identified
    Identified

    We have identified the issue and are implementing a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.

Nov 2023 to Jan 2024

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